Frequently Asked Questions
How does FreshHead work?
Click a fresh head onto the handle, clean the bowl and under the rim, then hold the handle over the bin and press the button to drop the used head in. You never touch the head, and there is no dirty brush left by your toilet.
Can I flush the used heads?
No. The heads have a plastic centre and do not break down in water, so flushing them can block your pipes. Always throw used heads in the bin.
How long does one pack last?
You use one head per clean. Cleaning twice a week, the 30 heads in the kit last about 3.5 months, and a 36-head refill pack lasts about 4 months.
Will it scratch my toilet?
No. The head is a soft sponge with no bristles, so it cleans the whole surface gently and bends to reach under the rim.
Do I need to drill to mount it?
No. The kit comes with a stick-on wall hook, or you can simply stand the holder on the floor next to your toilet. The lid keeps your spare heads covered.
Can I buy refills?
Yes. Refill packs fit the FreshHead handle and are available on this page, so you never need to buy a new kit.
How long does delivery take?
Delivery is free and tracked. Orders usually arrive within 4-7 days in the UK, 7-10 days in Germany, 6-13 days in Australia and 8-13 days in Canada. You get a tracking link by email as soon as your order ships.
Will I pay any extra taxes or fees?
UK prices include VAT, so there is nothing more to pay on delivery. For Canada, import taxes may be charged on delivery.
What if I'm not happy with it?
Just get in touch and we will sort it out. See our returns policy for the details.
